E-Learning Courses

This module is designed to support those elected or co-opted and/or working in local councils, to understand the principles of conduct expected of all councillors.

Councillors must abide by its own council's code of conduct. Information provided in this module is based upon national model guidance produced by The Local Government Association. The module also supports other versions of the Code of Conduct.

Welcome to our e-module, designed to assist newly elected and co-opted councillors to understand what local councils are, what they do and how they operate.

Please be aware that although we are offering this course free to ALCA members, we incur a cost.

 Course Length 20 Minutes 

In an evolving and hectic world where the pace of life is faster than it has ever been before, it is becoming increasingly important to be able to think on your feet and adapt quickly and positively.

Behavioural agility is essentially about your dynamic capability and how to respond to situations in a timely, innovative and resilient way when needed.

 Course Length 45 Minutes 

This course will increase your awareness of mental health and provide techniques to support you, and those around you. You’ll learn how mental health can vary, how to improve your own wellbeing, and how to create a supportive work environment.

 Course Length 20 Minutes 

Challenging, disappointing and stressful situations are all part of life. Knockbacks, job insecurities, money worries, illness, and relationship issues can affect us all at some point.  How you deal with these situations depends very much on your ability to be resilient. 

This e-learning module will give you a greater understanding of resilience and offers practical advice to help you become more resilient.

 Course Length 35 Minutes 

Our unconscious biases can have a big influence on how we feel about people and affect the decisions we make every day. Because these biases are often rooted in inaccurate or incomplete information, they can lead to unfair assumptions and poor decision-making, without us realising.

This course aims to increase your awareness of unconscious bias and give practical tips on how you can reduce the effect it has on your decisions, attitudes and behaviour.

 Course Length 45 Minutes 

While many individuals and businesses alike are trying to operate more sustainably, we often miss simple opportunities to make a positive impact on our environment - not because we don't care, but because we lack awareness. Doing our bit to safeguard our future starts with expanding our knowledge.

 Course Length 60 Minutes 

In this module we are going to explore what we mean by emotional intelligence and how to strengthen it in ourselves. We're going to to explore what we mean by personal resilience and we will consider what personal strategies and actions we can put in place to continually top up our resilience over time.

 Course Length 60 Minutes 

This module is designed to provide Clerks, Council Officers and Councillors with an introduction to the skills needed to be effective leaders in the different roles we have, and the different situations we face, in our local councils.

 Course Length 60 Minutes 

Social media is increasingly being utilised by councils and councillors as a tool to stay in touch and engage with communities.

Yet there are challenges and barriers that prevent councils and councillors from reaping the full benefits of social media, and that's what we're going to explore in this module.

 Course Length 35 Minutes 

Why do I need to learn about menopause? This is a question many of you may be asking. Luckily, it’s an easy one to answer...

Because nearly all of you will know and care about someone that experiences menopause. And roughly half of you will experience it yourself.

 Course Length 20 Minutes 

Because a lot of our behaviour is habitual, in order to change it we need to work on rewiring our brain's neural pathways.

This e-learning module will give you a greater understanding of how to change your habits. It will provide you with practical advice to help you address your habits and behaviours.

 Course Length 45 Minutes 

Understand that cyber is wider than just technology and IT​

Identify and differentiate the types of cyber threat actors​

Improve your understanding of the use and management of passwords​

and more...

 Course Length 50 Minutes 

The course boosts understanding of equality and diversity legislation. Using hand-picked examples, it demonstrates the benefits that come from promoting equality and diversity in the workplace. This module has a short assessment at the end to check understanding.

 Course Length 35 Minutes 

This course, which includes extensive information and fundamentals on posture, as well as a practical manual on making adjustments to the workstation, was designed in cooperation with leading expert Rachel Stevens from Optimum Performance Training Ltd.

 Course Length  

This highly interactive course helps your employees effectively lead teams towards a shared goal, by developing their leadership skills and using different leadership styles dependent on the situation. This module has a short assessment at the end to check understanding.

 Course Length 50 minutes  

Most of us have endured bad customer service at some point. As someone who interacts with customers, you have the power to make or break a person's day... and with that, your company's brand and reputation!

Your company relies on you to reinforce brand values, secure repeat business and inspire customer loyalty to increase revenue and achieve long-term success.

 Course Length  

There are many ways in which employees can reduce or avoid stress, and if experiencing stress already, there are approaches to follow to manage stress effectively.

This highly interactive course helps employees prevent, reduce, and manage their stress levels, by providing a wide range of tools to deal with stress.

 Course Length  

Throughout the course there are tips and strategies to be more safety conscious, to help employees minimise their vulnerability and enable them to avoid situations and environments that might place them at greater risk. 

This module has a short assessment at the end to check understanding.

 Course Length 35 Minutes  

What if the worst does happen? Knowing how to respond in the event of a fire is vital in safeguarding your own safety, as well as your colleagues. Would you know what to do if the fire alarm sounded in your workplace right now?

 Course Length 45 Minutes  

Health and safety regulations have our best interests at heart; they seek to protect our physical and mental wellbeing in the workplace and are absolutely essential for all organisations operating under UK law.

Jobs in today's society are highly varied with employees working across many different environments. But regardless of whether you work in a warehouse or at a desk, you will still be exposed to health and safety related risks.

 Course Length  

This course will provide some tips and advice on how to become an effective home worker. You’ll receive guidance on setting up your workspace, staying safe and secure, communicating remotely, and maintaining productivity while away from the office.

This module includes practical guidance and advice to help you work productively in your home-office environment.

 Course Length  

 This highly interactive course helps you become more aware of your role in information security.

It prepares you to do your part and leaves you with best practice tips to ensure information is kept secure.