As Microsoft ends support for Windows 10 on 14 October 2025, devices that remain on Windows 10 will stop receiving regular security fixes and begin to fall out of support for key software—something that goes straight to the heart of AGAR Assertion 10 (Digital & Data Compliance). Assertion 10 expects councils to run secure, well-managed systems (including use of authority-owned email/domains, accessible websites and robust IT policies) and to handle personal data lawfully. Operating an unsupported OS makes it difficult to evidence those controls and increases cyber-risk.

This is also a timely moment to run a light-touch technology audit ahead of expected changes to allow remote attendance and proxy voting at council meetings.

This service will provide the following for any investigation and preparation for an upgrade to Windows 11:

• Audit of existing devices to establish suitability and compatability for an upgrade to Windows 11
• Tailored guidance on optimising existing devices to ensure enhanced capability for a successful upgrade
• Tailored advice to make secure backups and contingency preparations prior to an upgrade
• Access to an online workshop session for additional guidance if requested

The service covers 1 device per booking at a reduced rate of £10 per device per member council.